Welcome to fradiavolorestaurant.com operated by Fra Diavolo Ristorante Italiano . Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, the choices you have, and the steps we take to safeguard it. By visiting or using the Site, or by providing information at our physical restaurant, you agree to the practices described below.
1. Information We Collect
| Category | Examples | How We Collect It |
|---|---|---|
| Contact & Identity Data | Name, phone number, postal address, email address | Online reservation form, newsletter sign-up, take-out / delivery orders, in-person guestbook |
| Transactional Data | Purchase history, order details, billing information | Payment processor (e.g., Square), third-party ordering platforms (e.g., DoorDash, Uber Eats) |
| Device & Usage Data | IP address, browser type, referring URLs, pages viewed, time-on-site | Cookies, server logs, Google Analytics 4 |
| Marketing Preferences | Opt-in status for email, SMS, or direct mail promotions | Checkbox selections, account settings |
| Feedback & Reviews | Comments, ratings, survey responses | Website forms, social media, review sites (e.g., Yelp, Google) |
Sensitive data (e.g., credit-card numbers) is processed only by PCI-compliant payment providers; we do not store full card numbers on our servers.
2. How We Use Your Information
- Service Fulfillment – Confirm reservations, prepare orders, issue digital receipts, and respond to customer service requests.
- Site Operation & Security – Detect fraud, troubleshoot errors, and maintain reliable performance.
- Marketing & Personalization – Send newsletters, special-event invitations, or promotional offers you’ve chosen to receive; tailor online ads to your interests.
- Legal Compliance – Satisfy tax, accounting, and other regulatory obligations; respond to lawful requests from authorities.
- Analytics & Improvement – Measure traffic patterns, identify popular dishes, and enhance the dining experience online and in person.
We process data under one or more lawful bases: your consent, the performance of a contract (e.g., fulfilling an online order), our legitimate interests (such as fraud prevention and marketing), and compliance with legal obligations.
3. Cookies & Similar Technologies
- Essential Cookies – Enable core site functionality (e.g., remembering items in your cart).
- Analytics Cookies – Collect aggregated statistics via Google Analytics 4.
- Advertising Cookies – Allow ad partners like Meta or Google Ads to deliver relevant offers.
You can adjust cookie preferences in your browser settings or via the cookie banner on our Site. Disabling cookies may limit certain features.
4. Third-Party Sharing
We never sell your personal information. We only share it with:
- Service Providers – Payment gateways, reservation platforms, email-marketing vendors, IT and security services—all bound by confidentiality agreements.
- Delivery & Ordering Partners – DoorDash, Uber Eats, or similar services you choose at checkout.
- Legal or Safety Reasons – Government authorities or other parties when required to comply with the law, enforce our Terms, or protect rights, property, and safety.
5. Your Choices & Rights
| Region / Law | Your Rights & How to Exercise Them |
|---|---|
| United States (general) | Opt out of marketing emails at any time via the “Unsubscribe” link; disable cookies in browser settings. |
| California (CCPA/CPRA) | Request to know, correct, or delete personal info; opt out of “sharing” for cross-context behavioral advertising. Email privacy@fradiavolorestaurant.com or call (999) 756-0913. |
| European Union / UK (GDPR) | Right to access, rectify, erase, restrict processing, data portability, and object to certain uses. Contact us; we will respond within 30 days. |
We will verify your identity before fulfilling any privacy request and will not discriminate against you for exercising your rights.
6. Data Retention
We keep personal data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. Reservation records are typically retained for 2 years; marketing-list data is removed within 30 days of an unsubscribe request.
7. Security
We employ SSL/TLS encryption, firewall protection, least-privilege access controls, and regular vulnerability scans. While no internet transmission can be guaranteed 100% secure, we strive to safeguard your information with commercially reasonable measures.
8. Children’s Privacy
Our Site and services are not directed to children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us so we can delete it promptly.
9. International Transfers
Fra Diavolo is based in the United States. If you access the Site from outside the U.S., your information will be processed and stored in the U.S., where data-protection laws may differ from those in your country. We rely on appropriate safeguards, such as Standard Contractual Clauses, for any onward transfer.
10. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Effective Date,” and, where required, we will seek your consent. Please review this policy periodically.
11. Contact Us
Fra Diavolo Ristorante Italiano
5454 N. University Dr.
Lauderhill, FL 33351, USA
- Email: privacy@fradiavolorestaurant.com
- Phone: (999) 756-0913
For any questions or concerns regarding this Privacy Policy or our privacy practices, reach out using the contact details above.
Thank you for dining with us and for trusting Fra Diavolo with your personal information.